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Service & Repair pricing
PC or Laptop Memory Upgrade:
£32 plus the memory.
NO labour charge for
installing memory at the same time as a service or repair.
New PC or Laptop setup:
Setup a newly purchased machine including peripherals and internet
£45.00
Transfer of files from
your old machine to the new one add £10.00
File transfer only (up to 60 Gb) £45.00
each 50Gb thereafter or part thereof £10.00
Resetting network shares for the new machine £3.00 per machine
PC Service & Repairs:
Standard fee: (within 15 miles) £45.00 per machine fixed labour charge.
Long distance fee: (15 to 25 miles) Add £10.00 per machine.
Motherboard replacement add £15.00 per machine
Parts extra if required. Prices for parts will be quoted on request.
Laptop Service & Repairs
Service prices as above.
Physical repairs on laptops / notebooks:
Repairs which do not entail dismantling the machine £45.00
examples:
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Replacing the keyboard
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Replacing the Hard Drive
Typical physical repairs which
entail dismantling the machine £62.00
examples:
An estimate for
laptop/notebook spares will be given before work commences but exact
prices can only be given after the machine has be dismantled and the
exact part identified.
Typical laptop/notebook
spares prices:
No-Fix-No-Fee Policy
Our No-Fix-No-Fee policy means that if the engineer does not possess the
necessary technical knowledge or ability to resolve the problem or
effect the repair, then no charge is made to the customer.
If the engineer is able to resolve the problem or effect the repair, but
is only prevented from doing so by the customer requesting the engineer
not to proceed with the work, then the customer will be charged the
standard or long distance fee as appropriate.
If the engineer is able to resolve the problem or effect the repair, but
is only prevented from doing so because the customer does not possess
the required software, CD-Rom or Product Key, then the customer will be
charged the Service & Repair fee as appropriate.
If the engineer provides a clear and precise diagnosis of a failed
component and the customer decides not to proceed with the replacement
of the component, then the customer will be charged the Service & Repair
fee as appropriate.
The policy does not apply to work related to computer virus or spyware
problems or to cases in which the computer has been struck by lightning.
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